Our Mission

To Provide a Comprehensive and Integrated Solution, that Enhances Community Health Centers’ Health Information Technology (HIT) to better focus their Time and Resources on Practicing Medicine rather than Practicing Management.

Why VirtualCHC?

MPCA VirtualCHC provides Community Health Centers with high quality software applications using some of the most advanced online technologies. VirtualCHC provides Community Health Centers (CHCs) with convenient and effective solutions to the challenges of maintaining the technology they need to provide their staff with excellent management tools in order to enable them to provide their patients the highest quality care, while meeting the their unique management and reporting requirements.

Community Health Centers need reliable clinical and financial data. They need to produce accurate reports of demographics, performance and quality to meet federal, state and other requirements. They also need effective tools for data analysis and productivity enhancement in order to complete their missions in an efficient, cost-effective manner. Some of these reporting requirements are unique to Community Health Centers and FQHCs. These include UDS reporting, sliding fee scale accounting, and specific performance and clinical outcomes data. Therefore, the software applications selected must include the appropriate resources to provide solutions to these challenges.

In addition, Community Health Centers need to not only upgrade their practice management systems (PMS) but also add electronic health records (EHR) as well as dental management systems (DMS) and meet program needs for behavior health and other services. So, the need for expansive and complex health information technology operations is imminent. This will require highly trained IT staff (and benefits), equipment, space and support services to develop this capability or the contracting of a service to meet these emerging needs. VirtualCHC has been developed to meet these emerging needs and provide these capabilities reliably, conveniently and cost-effectively.

Community Health Centers have often had limited choices when it comes to selecting Practice Management and EHR Systems and other software applications and health information technology (HIT); because of the special reporting requirements and unique features needed in meeting regulatory and grant commitments.

VirtualCHC carefully selects financially stable vendors with high quality products to best meet community health centers’ long term needs. VirtualCHC's many advantages include:

• Convenient Access to High Quality On-Line Information Technology to multiple sites, and with wireless or mobile phone links all functions may be made available anywhere:
  • Electronic Health Records at point of service (office, hospital, home visits etc.)
  • Operational functions may be done at any location (office, remote office, home etc.)
  • Messaging (exchange) can be made available in real-time anywhere
  • In time of disaster, operations can be continued in temporary or field venues with wireless or mobile phone links
• Availability of a Variety of Software and Services
  • Practice Management Systems
  • Electronic Health Records
  • Dental Management Systems
  • CHC Reporting Capabilities
  • Interface Development
  • Accounting/General Ledger Software
  • Microsoft Productivity Software
• Microsoft Exchange-based Email Hosting
• Data Analysis and Clinical QI Software
• Web Site Hosting
• List Server Hosting
• Telecommunications & Connectivity Products
• Communications & HIT Consultation
• Automated Operations (Provides capabilities with minimum CHC IT cost)
  • Operations/Systems Support & Monitoring
  • Hardware Support and Maintenance
  • Accepted Testing Support
  • Utilizes High Speed Band Width
• Reliability
  • High Availability (operational use) - Higher than most on-site IT availability 99%
  • Electrical Power Back Up (Diesel Generator)
  • Disaster Recovery Services
  • Database Support & Monitoring
• Security
  • IT Facility Multiple Level Security (COLO Facility/Fully Secure)
  • Scheduled System Back-Ups with Off- Site commercial storage
  • Optional real-time continuous back up to remote storage
  • Fully secure, encrypted data transmission
    • Virtual Private Network (VPN)
    • Secure Socket Layer (SSL-128 bit encryption)
• Other VirtualCHC Advantages
  • Monitoring of Service Providers and Vendor Performance
  • Monitoring of Development of Leading-Edge Technologies
  • Convenient, Cost-Effective Alternative to Extensive Development of On-site IT Operations

Relieved of the organizational focus of IT operations & infrastructure CHCs direct their attention to their organization's core competencies; effective and efficient management; improved outcomes; attainment of strategic goals, and most importantly, the quality of care provided to patients.

Focus your health center's valuable time and resources on practicing medicine vs. practicing management!